Due to Covid-19 pandemic, there may be some delays.

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𝗥𝗘𝗔𝗗𝗬 𝗧𝗢 𝗦𝗛𝗜𝗣 𝗶𝘁𝗲𝗺𝘀: these items are ready to dispatch in 1 to 3 business days after receipt of payment, but I will always confirm the dispatch.

𝗠𝗔𝗗𝗘 𝗧𝗢 𝗢𝗥𝗗𝗘𝗥 𝗶𝘁𝗲𝗺𝘀: read the item's processing time informed in its listing.

Due to Covid-19 pandemic, there may be some delays.

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𝗘𝘀𝘁𝗶𝗺𝗮𝘁𝗲𝗱 𝗱𝗮𝘁𝗲𝘀 𝗼𝗳 𝗮𝗿𝗿𝗶𝘃𝗮𝗹 𝘁𝗼 𝘁𝗵𝗲 𝗱𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀:
Portugal: within 1-3 business days after shipment acceptance.
European Union: within 3-7 business days after shipment acceptance.
All other countries: within 5-15 business days after shipment acceptance.

𝗗𝘂𝗿𝗶𝗻𝗴 𝗯𝘂𝘀𝘆 𝘀𝗲𝗮𝘀𝗼𝗻𝘀, 𝗹𝗶𝗸𝗲 𝗵𝗼𝗹𝗶𝗱𝗮𝘆𝘀 𝘀𝗲𝗮𝘀𝗼𝗻, 𝘆𝗼𝘂𝗿 𝗼𝗿𝗱𝗲𝗿𝘀 𝗺𝗮𝘆 𝘁𝗮𝗸𝗲 𝗮 𝗹𝗶𝘁𝘁𝗹𝗲 𝗹𝗼𝗻𝗴𝗲𝗿 𝘁𝗼 𝗮𝗿𝗿𝗶𝘃𝗲, 𝘁𝗵𝗮𝗻 𝘁𝗵𝗲 𝘂𝘀𝘂𝗮𝗹:
For European Union, it can take up to 4 weeks to arrive to the destination address.
For all other countries, it can take up to 6 weeks to arrive to the destination address.

Shipping worldwide, from Portugal (only for handmade items).

I will send your items by national postal service (CTT, here in Portugal), and depending the country of delivery, I can send your order by first class mail or by registered mail in hand.
I will always provide you the tracking number of your order after its shipment.

All sizing details are informed in the item's description (FEATURES).

All items are shipped with individual care instructions.

These are handmade items, made with extra care and attention to every detail to be a perfect and flawless piece.
The choice of the materials is made with special attention to quality and durability so you can have complete confidence when purchasing a 𝗖𝗼𝗮𝘀𝘁𝗟𝗮𝗻𝗱 𝗦𝘁𝗿𝗲𝗲𝘁𝘄𝗲𝗮𝗿 creation!

Your satisfaction and well being with 𝗖𝗼𝗮𝘀𝘁𝗟𝗮𝗻𝗱 𝗦𝘁𝗿𝗲𝗲𝘁𝘄𝗲𝗮𝗿 products are of utmost importance to me.

In my shop it is absolutely important that you are completely satisfied and love your new purchases as much as I love making them.

If something unexpected happens with your purchase, please contact me immediately, before leaving a review, so we can resolve it. I want your experience in my shop to be of excellence in order for you to become a VIP customer.